Capabilities

Experience across the operating model.

Clinical purpose, product choices, data, delivery, and commercial reality have to work together.

Capabilities, responsibilities, and project evidence
CapabilityDocumented experienceProject records
Clinical technology leadershipEstablished the Innovation Lab within Global Development Operations, with product, engineering, quality, informatics, and service delivery under one operating model.
Global teams and organizational scaleBuilt and led a globally distributed organization of up to 54 staff; owned staffing, operating cadence, priorities, performance expectations, and executive reporting.
Budget and resource allocationManaged a departmental budget recorded at approximately $9 million in the earlier CV and approaching $10 million in later materials; balanced platform development with study and service commitments.
eCOA and ePROLed and mentored buy-versus-build evaluation and delivery of electronic clinical outcome assessment and patient-reported data capabilities supporting Phase II–III and Phase IV programs.
Digital endpoints, sensors, and wearablesLed CGM product management, strategy, Dexcom licensing negotiations, IQVIA vendor management, research requirements, and execution oversight. Dexcom-related Rarify mobile and cloud components created a credible vendor replacement threat without entering production. Kevin reports that IQVIA’s separate Dexcom data contributed to evidence supporting Genglycos’s accelerated approval.
Patient-data product strategyEstablished clinical informatics and connected patient, site, device, and operational data with reusable structures, metadata, provenance, business rules, and governed use.
Decentralized and hybrid trialsDesigned and deployed Rarify and led the supporting organization for patient/site data capture, remote participation, device logistics, and study support.
Rare-disease and longitudinal researchWorked across XLH, LC-FAOD, GSD Ia, and GSD III clinical technology contexts; contributed to disease-monitoring work and an identifiable LC-FAOD conference abstract.
Protocol and operational feasibilityParticipated in protocol development with responsibility for technology feasibility, endpoint strategy, patient/site experience, device integration, and operational risk.
GCP, validation, and qualityBuilt QA/CSV and service responsibilities into the clinical technology organization; career records report a pre-pivotal Phase III audit with zero findings.
Vendor selection and technology diligenceLed regulated vendor selection and governance while developing an internal delivery option. Kevin reports approximately $150,000 in Rarify mobile/cloud development created a credible replacement threat that improved performance from an approximately $2.5 million IQVIA engagement. Those components did not enter production; the engagement value is not savings.
Product strategy and upstream innovationOwned roadmaps, concept development, business cases, prioritization, gating, resource allocation, and transition from prototype into operational use.
Hardware, software, and cloud integrationLed development across six wireless diabetes devices and the associated hosted data, analytics, remote-management, and caregiver workflows.
Virtual care and disease-management operationsBuilt programs linking devices, home diagnostics, patient support, clinical review, telehealth coordination, reporting, and payer/provider workflows.
Direct-to-patient access and service deliveryConnected referrals, enrollment, remote diagnostics, device logistics, support, clinician participation, and reimbursement-related processes.
Patient/member activation and retentionDesigned low-friction entry points, relevant feedback, family/community participation, and pathways into continuing services.
Behaviorally informed engagementCollaborated on Kaiser social-support research and translated behavioral principles into digital workflows, with participant-selected supporters and practical relevance.
Omnichannel and physical/digital programsUsed SMS, prepaid surveys, printed materials, home kits, connected devices, web tools, and human support within shared operating models.
AI governance and human reviewExploratory work addresses consent, narrative provenance, user control, human review, AI-assisted prototyping, and the relationship between source material and derived insight.
Operational analytics and decision workflowsEstablished clinical systems informatics and later authored a framework for governed signals and accountable action across trial operations.
Commercialization and partnershipsCombined enterprise sales, platform partnerships, licensing, payer-connected services, diagnostics, and direct publishing channels.
Enterprise integration and channel strategyWorked across mobile/network platforms and middleware distribution; career records include the Optus platform deployment and Amdocs strategic partnership.
Research and public evidenceCo-authored a Diabetes Care randomized trial, authored a Diabetes Spectrum article, and contributed to Kaiser and LC-FAOD abstracts; named inventor in the public patent-application record.
Patient advocacy and expert collaborationWorked with patient advocacy organizations, academic investigators, community consultants, families, and clinical co-authors to shape useful experiences and information products.
Education, content products, and commerceCo-authored Sugar Surfing and operates MediSelf Press across expert collaboration, product packaging, production, distribution, fulfillment, and customer experience.
International programs and service adaptationLed globally distributed clinical technology work and participated in U.K. remote-monitoring and population-health programs, with earlier international enterprise-platform responsibilities.
Trial operational readiness and pre-FPI reviewAuthored Trial Telemetry and a pre-FPI review approach addressing signal definitions, source readiness, ownership, review workflows, and escalation before first patient in.
CGM adoption, usability, and patient/provider educationCo-authored Sugar Surfing with Stephen W. Ponder and sustains its publishing and educational reach, supporting CGM uptake and practical use by people with type 1 diabetes and clinicians.
Consulting and advisory problem framingCombines prior operating responsibility with vendor evaluation, product and program architecture, and current trial-operations frameworks to inform a focused assessment or advisory mandate.

Pre-launch signal design

Trial Telemetry extends this operating experience into a framework for defining and governing trial signals before first patient in.

Pre-FPI review: signal feasibility and operational readiness